Frequently Asked Questions
Find answers to common questions about our GPS tracking services
General Questions
What is DRIVEBOX?
DRIVEBOX is a modern GPS tracking system for vehicles that allows you to track your vehicle's location in real-time, view trip history, and receive notifications about important events.
What devices are compatible?
DRIVEBOX works on all modern devices:
- Smartphones (iOS and Android)
- Tablets (iOS and Android)
- Desktop computers (Windows, Mac, Linux)
- Web browsers (Chrome, Firefox, Safari, Edge)
What features does DRIVEBOX offer?
DRIVEBOX provides a wide range of features:
- Real-time GPS tracking
- Historical route playback
- Geofencing and alerts
- Speed monitoring
- Fuel consumption tracking
- Maintenance reminders
Technical Questions
How secure is my data?
We take data security very seriously:
- SSL encryption of all connections
- Secure data centers with 24/7 monitoring
- Regular security audits and updates
- Compliance with international data protection standards
How accurate is the GPS tracking?
Our GPS tracking provides accuracy within 3-5 meters under normal conditions. Accuracy may vary depending on:
- Weather conditions
- Urban canyons and tall buildings
- Satellite signal strength
- Device battery level
How long does the battery last?
Battery life depends on usage patterns and settings:
- Standard mode: 30-45 days
- Power saving mode: 60-90 days
- High frequency tracking: 15-20 days
- Sleep mode: 6-12 months
Support Questions
How can I contact support?
You can contact our support team via email or WhatsApp:
- Email: support@drivebox.ge
- WhatsApp: +995 555 123 456
- Phone: +995 555 123 456
- Live chat: Available 24/7 on our website
What is your response time?
We provide fast response times for all inquiries:
- Live chat: Immediate response
- Email: Within 2 hours during business hours
- WhatsApp: Within 30 minutes
- Phone: Immediate during business hours
Still have questions?
Can't find the answer you're looking for? Contact our support team:
Email: support@drivebox.ge
WhatsApp: +995 555 123 456